Own the post-sale journey for enterprise customers, driving AI adoption and expansion with Grok products.
Posted by employer 22 hours ago
First seen on Joblaze 23 minutes ago
Last verified on the company career page 23 minutes ago
Skills & Technologies
What you'll build
Must have
Nice to have
AI in the day-to-day
Our teams are building the full Super Intelligence stack, including Grok models and applications.
Not disclosed in this posting: compensation, seniority, years of experience, work arrangement, visa sponsorship.
Joblaze summary
In the role of AI Deployment Manager at SpaceXSI, the individual is responsible for managing the post-sale journey of enterprise customers, ensuring successful adoption and integration of AI tools like Grok and Grok Build. Key skills include fluency in Japanese and English, along with a strong background in technology and customer engagement, enabling effective communication with both technical teams and senior executives. This position is well-suited for someone with experience in driving organizational change through technology, particularly in engineering and knowledge work environments.
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Quick facts
From the original posting
AI DEPLOYMENT MANAGER - JAPAN
As an AI Deployment Manager (ADM) at SpaceXSI, you'll own the post-sale journey for a portfolio of enterprise customers, driving adoption, retention, and expansion. You'll help organizations successfully roll out Grok, Grok Build, Grok Bot, and Grok APIs and evolve how they work with AI across knowledge work and coding. You'll operate at the center of each account, partnering with developers, admins, and executives while working closely with Sales, Field Engineering, Product, and Support. You'll shape rollout strategy and influence SpaceXSI's roadmap priorities through customer insight.
RESPONSIBILITIES:
Manage a book of business with our top enterprise customers, owning the long-term success of each account
Engage CTO / VP / SVP Engineering stakeholders to demonstrate ROI and guide AI-driven organizational change
Lead enterprise rollouts end-to-end: onboarding, enablement, internal champions, and scaled adoption
Turn high-impact use cases into durable, repeatable workflows across teams
Monitor account health and usage data to drive renewals and expansion with AEs
Represent the customer internally, synthesizing feedback and influencing product priorities
BASIC QUALIFICATIONS:
Fluent Japanese and business-level English
PREFERRED SKILLS AND EXPERIENCE:
Experience working at the intersection of business and technology and thriving in customer-facing roles
Able to translate customer needs into clear technical plans and measurable outcomes
Understand modern engineering and knowledge-work orgs, the SDLC, developer and knowledge-worker workflows, and tool adoption
Communicate comfortably with multiple functions around an enterprise including developers and senior executives
Analytical and operational, using data to prioritize and drive action
Already a power user of Grok, Grok Build, Grok Bot, or Grok APIs (or modern AI tools for knowledge work and coding) with strong opinions about what great looks like (big plus)
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