The problems are high-stakes, data-dense, and unforgiving.

About the Role

Commercial Account Managers at Ramp are the primary relationship owners post-implementation, responsible for driving product adoption, spend activation, and long-term account growth across a portfolio of 150–200 commercial customers. As Ramp’s first Account Manager dedicated to Canadian-based customers, you’ll own a portfolio of Canadian commercial accounts; deepening relationships, leading strategic conversations, and identifying opportunities to expand Ramp’s footprint while developing a deep understanding of their local needs and helping shape Ramp’s growing presence in Canada.

What You’ll Do

• Build and nurture strong relationships across new and existing high-value commercial customers to better achieve their needs and manage all reporting of health within accounts

• Develop deep, multi-threaded relationships with decision makers at your customers

• Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accounts

• Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases

• Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams

• Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle

What You Need

• Minimum 3 years of new business sales or account management experience in a B2B organization

• Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts

• Excellent verbal and written communication skills, as well as interpersonal skills

• Organizational, project management, and time management skills

• Familiarity with basic sales tools and common metrics

• High adaptability and understanding of change within the evolution of a startup

• This is an in-office role in Toronto, 5 days per week. This is not a remote role.

Nice to Haves

• Bachelor’s degree from an accredited university

• Experience with financial services sales

• Experience at a high-growth startup

• Expertise in using Salesforce, Outreach, or other productivity tools

• Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)

• Flexible PTO

• Centralized home-office equipment ordering

• Health and wellness stipend

• Budget for intra-office travel

• Weekly coffee stipend

United States

• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents

• One Medical annual membership

• Fertility HRA (up to $10,000 per year)

• Pet insurance

• In-office perks: lunch, snacks, drinks, and more

Canada

• Group medical, dental, and vision coverage through Sun Life

• Life, AD&D, and disability coverage

• Fertility drug coverage (up to $4,000 lifetime)

United Kingdom

• Private medical insurance through Freedom Elite

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