Is the Customer Success Manager role remote?

No — this is an on-site role in Tel Aviv.

How much experience is required?

At least 3 years of relevant experience for this Customer Success Manager role.

Where is the role based?

Sweep is hiring for this position in Tel Aviv.

What's the tech stack?

Joblaze extracted these technologies from the posting: Salesforce.

What seniority level is this role?

Sweep targets mid-level candidates for this position.

Is this full-time or contract?

Full-time for this Customer Success Manager role at Sweep.

Customer Success Manager at Sweep

Joblaze summary

The Customer Success Manager at Sweep plays a crucial role in ensuring clients effectively utilize the company's platform, focusing on onboarding, implementation, and ongoing support. This position requires a strong technical foundation in Salesforce, along with skills in project management and consultative communication to foster customer relationships and drive product adoption. Ideal candidates have over three years of experience in customer success or technical account management within a B2B SaaS environment. Sweep, a rapidly growing startup backed by notable investors, emphasizes collaboration and innovation across its diverse teams.

Joblaze insights

Listed 9 days ago on Joblaze — tracked directly from Sweep's career page.
Sweep has 6 other open roles including Strategic Account Executive , Senior Back-End Developer, Account Executive.
1198 active Salesforce roles on Joblaze right now.
Typical Salesforce salary we track runs $93,074–$165,000 (median $128,000, across 629 roles). See Salesforce salary trends

Quick facts

Is the Customer Success Manager role remote?: No — this is an on-site role in Tel Aviv.
How much experience is required?: At least 3 years of relevant experience for this Customer Success Manager role.
Where is the role based?: Sweep is hiring for this position in Tel Aviv.
What's the tech stack?: Joblaze extracted these technologies from the posting: Salesforce.
What seniority level is this role?: Sweep targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Customer Success Manager role at Sweep.

From the original posting

Who are we?

Sweep is the agentic layer for enterprise systems where teams and metadata agents plan, change, and govern systems with speed and confidence.

What will you do at Sweep?

We’re looking for a Customer Success Manager with a strong technical background in Salesforce to help customers achieve their desired outcomes with Sweep. This role combines deep technical knowledge, project management skills, and consultative communication to drive adoption, retention, and expansion.

Key Responsibilities

Serve as the primary post-sale contact for customers, managing onboarding, implementation, and ongoing success.
Develop success plans, business reviews, and performance metrics tied to customer goals.
Maintain and renew customer contracts on a yearly basis
Identify and convert upsell and expansion opportunities by aligning Sweep’s capabilities to evolving customer needs.
Build a deep understanding of each customer’s Salesforce architecture, GTM processes, and data structure to guide adoption of Sweep’s platform.
Configure and optimize Sweep within Salesforce environments; provide hands-on technical guidance during rollout.
Partner with Product and Engineering teams to surface customer feedback, use cases, and feature requests.

What We're Looking For

3+ years of experience in Customer Success, Salesforce consulting, or technical account management in a B2B SaaS company or SI.
Expertise in Salesforce CRM, including automation, workflows, reporting, and integrations.
Proven success driving adoption and value realization in complex, data-driven environments.
Strong communication, problem-solving, and stakeholder management skills.
Comfortable leading technical conversations with admins, ops leaders, and executives.

This is an in office position in our Tel Aviv office.

About Sweep:

As a fast-growing, venture-backed startup, we are proud to be supported by top investors like Insight Partners and Bessemer Venture Partners. With teams in New York, Portugal, Tel Aviv, Spain and Philippines, we are a passionate, success-driven group that thrives on collaboration and innovation. Join us to be part of a dynamic, people-first community where we tackle complex challenges, take smart risks, and celebrate each other's successes. Learn more about our mission and culture on our Career’s page https://www.sweep.io/sweep-careers.

Customer Success Manager

Key Responsibilities

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