Joblaze summary

The Director of Commercial Operations at Sword Health is responsible for leading teams that drive revenue growth through strategic planning, deal governance, and performance analytics. This role requires expertise in managing complex sales cycles and developing operational systems that enhance seller efficiency. Ideal candidates have extensive experience in scaling B2B commercial organizations, particularly in digital health or enterprise SaaS, and possess strong leadership skills to navigate both high-level strategy and day-to-day operations.

Joblaze insights

Listed today — first seen on Joblaze October 25, 2026. Last confirmed on Sword Health's careers page October 25, 2026.
This exact title is also open at 1 other location at Sword Health: Remote - US.
Starts above 18% of 347 comparable director management roles we track (median $200,000 across 138 companies).

Quick facts

Is the Director Commercial Ops role remote?: Yes — Sword Health lists this as a fully remote position.
What's the salary range?: Sword Health lists €147,000–€231,000 for this role.
How much experience is required?: At least 10 years of relevant experience for this Director Commercial Ops role.
What's the tech stack?: Joblaze extracted these technologies from the posting: AI/ML, CLM, CPQ, Gong, Salesforce.
What seniority level is this role?: Sword Health targets director candidates for this position.
Is this full-time or contract?: Full-time for this Director Commercial Ops role at Sword Health.

From the original posting

At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full.

Explorer (Level 1) — Uses AI daily to boost personal productivity

Role

Sword Health is a multi-product commercial organization selling AI Care across the employer and health plan markets. The Director of Commercial Operations owns the engine behind that growth: planning, systems, deal governance, enablement, clinical pre-sales support and commercial analytics. You lead four teams (Revenue Operations, Field Enablement, Clinical Specialists and Business Analysts) and act as a strategic partner to the CRO and the commercial leaders. The right person has scaled a commercial org through hypergrowth, is equally at ease in a pipeline review and a board deck, and builds operating systems that make sellers faster.

What you’ll be doing

Lead and develop the Commercial Operations org (Revenue Operations, Field Enablement, Clinical Specialists, Business Analysts): set direction, hire and develop leaders, and hold each team accountable for its impact on revenue
Set the commercial operating rhythm and be accountable for its outcomes: annual and quarterly planning, capacity and quota strategy, and business reviews with the CRO and executive team
Be the single source of truth on commercial performance: pipeline health, conversion, win/loss, deal economics and rep productivity. Turn the data into decisions, not dashboards
Set deal governance policy: pricing guardrails, approval authority and contracting standards across employer, health plan and channel deals, carried out through the RevOps and Deal Desk teams
Make sure Enablement and Clinical Specialists are deployed where they move revenue, so sellers walk into every meeting with the right narrative, proof and clinical credibility
Drive the GTM systems roadmap (Salesforce, CPQ/CLM, Gong and the data stack) and bring in AI and automation to remove manual work from the commercial process
Partner with Finance, Legal, Product, Marketing and Account Management on pricing, packaging, new product launches and cross-sell motions

What you need to have

10+ years in Revenue/Commercial Operations, Strategy & Ops or consulting, with 5+ years leading multi-function teams (RevOps plus at least one of Enablement, Sales Strategy or Analytics)
Track record of scaling a B2B commercial org through hypergrowth, ideally in US digital health, health benefits or enterprise SaaS
Hands-on ownership of planning, forecasting, quota and compensation design at the company level
Fluency in long, complex enterprise sales cycles with multiple buyers (employers, health plans, consultants, channel partners)
Executive presence: you can push back on a CRO, present to the board, and coach a first-time manager in the same week

Nice to have

Experience with multi-product or platform pricing and packaging
Experience bringing AI tooling into GTM workflows (forecasting, deal review, rep coaching)

*The range below reflects base, variable, and equity for this role.

Total Compensation Range

€147.000—€231.000 EUR

Standard company text repeated across Sword Health's postings is omitted here.

Director Commercial Ops

Role

What you’ll be doing

What you need to have

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