Enterprise Sales Engineer
Join Assembled as an Enterprise Sales Engineer to drive technical solutions in customer support operations.
Posted by employer 4 days ago
First seen on Joblaze 3 days ago
Last verified on the company career page 1 day ago
What you'll build
- Drive opportunities from technical discovery through closure
- Design and execute technical evaluations and custom demos
- Own responses to RFPs/RFIs and security questionnaires
- Become an expert in workforce management and support operations
- Build internal tools and enablement resources
Must have
- 3-5 years of experience as a Sales Engineer, Solutions Engineer, or Solutions Architect
- Strong technical background; comfort with APIs and cloud services
- Proven track record of closing complex technical deals
Nice to have
- Direct experience in workforce management or customer support technologies
- Hands-on coding ability
- Startup or high-growth company experience
Practical constraints
- In-person 5 days a week
AI in the day-to-day
Assembled gives support leaders tools to manage complexity, including AI agents that resolve customer issues.
Requirements
- Experience
- 3–5 years
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
The Enterprise Sales Engineer at Assembled plays a pivotal role in driving technical sales from discovery to closure, collaborating closely with account executives to craft tailored solutions that leverage the company's platform. This position requires a strong technical foundation, particularly in APIs and cloud services, alongside a proven ability to navigate complex sales processes. Ideal candidates will have 3-5 years of experience in a similar role, preferably within SaaS, and should be comfortable in a fast-paced, evolving environment. Assembled's early-stage team offers significant autonomy, allowing for impactful contributions to the company's growth.
Joblaze insights
Quick facts
- Is the Enterprise Sales Engineer role remote?
- No — this is an on-site role in New York City, NY.
- How much experience is required?
- 3–5 years of relevant experience for this Enterprise Sales Engineer role.
- Where is the role based?
- Assembled is hiring for this position in New York City, NY.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: APIs, AWS, SaaS.
- What seniority level is this role?
- Assembled targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Enterprise Sales Engineer role at Assembled.
From the original posting
The Role
We're seeking a Enterprise Sales Engineer to help us capture the massive opportunity emerging in support operations. This is an early-stage team role offering significant autonomy and outsized impact. You'll play a crucial part in shaping how we position and sell Assembled, the platform that unifies workforce management with AI agents, helping support teams orchestrate human staff, BPOs, and AI across chat, email, and voice in one system.
The best sales engineers have a solution mindset. They figure out how to solve problems and debottleneck. Most SE roles end at the demo; ours doesn't. When you hit a product gap mid-deal, you're empowered to ship the feature the customer needs, working across product, engineering, and sales as a true cross-functional player.
We’re in-person 5 days a week from our bright, airy offices in the Mission in San Francisco and Chelsea Market in New York.
What You'll Own:
Drive opportunities from technical discovery through closure, partnering closely with AEs to translate complex requirements into clear, compelling solutions leveraging Assembled's platform.
Design and execute technical evaluations, proofs of concept (POCs), and custom demos that showcase how Assembled uniquely solves customer challenges.
Own responses to RFPs/RFIs and security questionnaires, transforming these into strategic advantages that highlight our product strengths and readiness.
Become an expert in workforce management (WFM) and support operations, proactively anticipating customer needs and demonstrating thought leadership.
Build internal tools, scalable demos, and enablement resources that uplift the entire sales organization.
Consistently achieve ambitious quarterly targets in a dynamic, high-growth environment.
What We're Looking For:
3-5 years of experience as a Sales Engineer, Solutions Engineer, or Solutions Architect, ideally within SaaS.
Strong technical background; comfort with APIs, cloud services (especially AWS), integrations, and web technologies.
Demonstrated ability to thrive independently in fast-paced, ambiguous environments.
Proven track record of closing complex technical deals and consistently achieving sales targets.
Exceptional communication skills, able to simplify and effectively present complex concepts to both technical stakeholders and executive buyers.
Bonus Points For:
Direct experience in workforce management, contact center operations, or customer support technologies.
Hands-on coding ability—we love scrappy problem-solvers who can prototype solutions quickly.
Startup or high-growth company experience, comfortable wearing multiple hats and rapidly adapting to change.
Our U.S. benefits
Generous medical, dental, and vision benefits
Paid parental leave
Catered lunches every day (M-F) and fully stocked kitchen
401(k) plan enrollment
This role comes with competitive compensation (base + commission), equity in a high-growth company, and the opportunity to significantly influence a rapidly expanding market. If you're ready for impactful work with freedom to innovate and execute, we'd love to connect.
Standard company text repeated across Assembled's postings is omitted here.