Join Rain as an Implementation Specialist to enhance partner onboarding and improve user experience in a fast-growing fintech company.
Posted by employer 3 months ago
First seen on Joblaze 1 month ago
Last verified on the company career page 7 hours ago
Requirements
- Experience
- 0–2 years
- Education
- Bachelor's degree
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
The Implementation Specialist at Rain plays a crucial role in onboarding new partners, ensuring they have a smooth experience while integrating into the platform. This position requires strong analytical skills and the ability to collaborate with various teams, focusing on customer needs and product performance. Ideal candidates are early in their careers, with a background in customer success or implementation, and a keen interest in the fintech space. Rain's dynamic environment emphasizes agility and innovation, making it suitable for those eager to contribute to a rapidly evolving industry.
Joblaze insights
- Listed about a month ago — first seen on Joblaze September 3, 2026. Last confirmed on Rain's careers page October 31, 2026.
Quick facts
- Is the Implementation Specialist role remote?
- It's hybrid — Rain expects some on-site time in New York, NY.
- How much experience is required?
- 0–2 years of relevant experience for this Implementation Specialist role.
- Where is the role based?
- Rain is hiring for this position in New York, NY.
- What seniority level is this role?
- Rain targets junior candidates for this position.
- Is this full-time or contract?
- Full-time for this Implementation Specialist role at Rain.
From the original posting
Our Ethos
Operating at the epicenter of stablecoin innovation means moving fast and thinking globally. Our team reflects the diverse, international audiences we serve. We hire people who stay agile as the tide ebbs and flows, fix what’s broken without waiting, chase trends before they peak, and remember to have fun through it all.
What we're looking for
Rain is seeking a detail-oriented, passionate Implementation Specialist to join our team. In this role, you will be a key player in our onboarding process across our platform. You will work closely with cross-functional teams including sales, solutions, operations, and compliance, to ensure that our partners have a seamless experience and are fully supported in leveraging our offerings.
What you'll do
Collaborate with internal teams to understand customer needs and tailor solutions to ensure successful onboarding.
Facilitate the integration of company accounts into the platform, ensuring a smooth transition and troubleshooting any issues.
Analyze product performance and track metrics to identify opportunities for improvement during the onboarding process.
Support the design of onboarding workflows for new business customers.
Provide data-driven insights to enhance the user experience and ensure companies are making the most out of Rain's products.
Work with product managers to define business requirements for onboarding and create user stories.
What you'll bring to Rain
Bachelor's degree in Business, Analytics, Economics, or a related field.
0-2 years of experience in an implementation, customer success, or similar role, preferably at a B2B company.
Strong analytical and problem-solving skills, with the ability to work multiple complex projects simultaneously.
Excellent communication skills and ability to work cross-functionally with diverse teams.
Ability to work independently and take ownership of tasks while collaborating with team members.
Desirable but not mandatory
Experience in the financial services or credit card industry.
Familiarity with SQL and other data query tools.
Knowledge of customer onboarding best practices in a tech-driven environment.
Standard company text repeated across Rain's postings is omitted here.