Provide first line technical support and improve technology architecture as an IT Operations Engineer at Applied Intuition.
Posted by employer 1 day ago
First seen on Joblaze 17 hours ago
Last verified on the company career page 17 hours ago
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Joblaze summary
In the role of IT Operations Engineer at Applied Intuition, the individual will provide essential technical support to ensure that employees can effectively utilize technology. This position requires a solid foundation in IT operations, including system administration and support across various platforms like Linux, Windows, and Mac, along with experience in Google Workspace and networking protocols. Ideal candidates will have at least four years of relevant experience and a background that allows them to thrive in a fast-paced environment. The company emphasizes a collaborative office culture, reflecting its commitment to building a robust IT infrastructure.
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IT Operations Engineers provide first line technical support to end users and ensure that everyone at Applied is able to use technology as productively as possible. In addition to technical support, IT Operations handles user onboarding and offboarding. We are looking for a multifaceted IT Operations Engineer who can be the IT domain expert across our corporate IT team. This position requires a mix of IT skills to improve the company’s technology architecture.
Design and build out a scalable IT infrastructure for a rapidly growing organization
Respond to information technology help desk requests and provide assistance via phone, e-mail, remote access, and onsite support, escalating more complex requests to senior staff members
Provide technical assistance and support for issues related to computer systems, networks, software, and hardware
4+ years in IT operations including system administration, server support, project implementation, and desktop support in a fast paced environment
Experience with Google Workspace, or other Active Directory systems
Experience supporting a broad range of computer systems (Linux, Windows, and Mac)
Knowledge of networking protocols and equipment (VPN, DNS, next-gen firewalls, routers, switches, or access points)
Experience in deploying, integrating, and administration of SaaS applications
Ability to operate in high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible
Experience in creating IT processes and procedures
Bachelors Degree
CompTIA Security+ certification
Must be a U.S. Citizen
Must hold or be eligible for a U.S. Secret security clearance
For more information about U.S. security clearances: click here.
Knowledge of data protection operations and laws (GDPR)
Managed Fortinet network stack
Knowledge of MDM best practices
CCNA certification
Experience with Powershell, bash, and shell scripting
Please reference the job posting’s subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $85,000 - $110,000 USD annually.
Standard company text repeated across Applied Intuition's postings is omitted here.