Product & Technical Communications
Lead product and technical communications at ElevenLabs, shaping narratives and managing launches in a remote-first environment.
Posted by employer 1 day ago
First seen on Joblaze 4 hours ago
Last verified on the company career page 4 hours ago
Skills & Technologies
What you'll build
- Develop long-term vision for human-AI interaction
- Shape narrative around products
- Lead storytelling for product launches
- Own security and privacy communications
- Produce written materials for product story
Must have
- Run product or technical comms at a fast-paced B2B technology company
- Record of leading significant launches
- Exceptional writing across different formats
- Experience working with security and engineering teams
- Deep understanding of the independent media landscape
Nice to have
- Experience in AI or software products
- Good relationships with influential commentators
- Track record of excellence in campaigns
AI in the day-to-day
We use AI to move faster with higher-quality results across the whole company.
Not disclosed in this posting: compensation, years of experience, visa sponsorship.
Benefits
Joblaze summary
In this role, the individual will focus on shaping the narrative around ElevenLabs' products, particularly ElevenAgents, while developing communications strategies for product launches and ongoing campaigns. Key skills include exceptional writing, experience in product or technical communications within a B2B tech environment, and a strong grasp of security and safety issues. This position is ideal for someone with a proven track record in leading product campaigns and a deep understanding of the media landscape. ElevenLabs fosters a high-velocity work culture that emphasizes impact over titles.
Joblaze insights
- Listed today — first seen on Joblaze October 14, 2026. Last confirmed on ElevenLabs's careers page October 14, 2026.
- AI/ML appears in 17.8% of 1652 comparable senior sales/marketing roles in United States; Communications appears in 0.1% of 1652 comparable senior sales/marketing roles in United States.
Quick facts
- Is the Product & Technical Communications role remote?
- Yes — ElevenLabs lists this as a fully remote position.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI/ML, B2B, Communications, Product Marketing.
- What seniority level is this role?
- ElevenLabs targets senior candidates for this position.
From the original posting
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
What we offer
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
About the role
You'll be responsible for:
Developing and articulating our long-term vision for the future of human-AI interaction, and what we’re building for developers and businesses.
Shaping the narrative around our products (in particular ElevenAgents), connecting our capabilities to emerging needs and trends in the wider world.
Leading storytelling and communications for top tier product launches, in partnership with product marketing, and running campaigns between launches to demonstrate the value our platform delivers.
Owning our security, privacy, and safety communications, including managing incident responses as part of a cross-functional team.
Producing superb written materials that advance our product story – including keynotes, talk tracks, social posts, and press releases – and creating scrappy product demos to show our technology in action.
Building the profile of our technical and product leadership, developing novel points of view, and supporting them with media, social, and event appearances.
Nurturing relationships with journalists, Substack writers, podcasters, technical creators, and other influencers who shape developer and enterprise buying decisions.
Requirements
We are looking for someone who has:
Run product or technical comms at a fast-paced B2B technology company, or built AI / software products.
A record of leading significant launches, and running effective product campaigns in between them.
Exceptional writing across different formats, with a talent for turning complex, technical topics into sticky narratives.
Experience working with security, safety, and engineering teams, and managing incidents.
Deep understanding of the independent media landscape and good relationships with some of the most influential commentators.
A track record of excellence, be that building products, running superb campaigns, or some other entrepreneurial endeavor.
Location
This role is remote-first, so it can be executed from anywhere on the US East Coast, with the ability to operate in GMT-5 to GMT-4 timezones required. If you prefer, you can work from our New York office.
#LI-Remote
Standard company text repeated across ElevenLabs's postings is omitted here.