Professional Services Consultant
Lead customer migrations from Secure Email Gateways to Abnormal AI, ensuring seamless and secure transitions for enterprise clients.
Skills & Technologies
AI in the day-to-day
Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews.
Requirements
- Experience
- 5+ years
- Education
- Bachelor's degree
Benefits
Joblaze summary
The Professional Services Consultant at Abnormal Security is responsible for managing customer migrations from Secure Email Gateways to the company's AI solutions, ensuring a smooth transition while addressing any potential risks. This role requires expertise in enterprise mail flow and email security, with a strong focus on cloud-based infrastructures and compliance standards. Ideal candidates will have significant experience in customer-facing roles, particularly in managing complex cybersecurity projects for large enterprises. The position is part of a dynamic team dedicated to refining best practices and enhancing delivery methodologies.
Joblaze insights
- Listed today on Joblaze — tracked directly from Abnormal Security's career page.
- Abnormal Security has 69 other open roles including Enterprise Account Executive (Southeast Florida), Senior Product Marketing Manager, Enterprise Account Executive - Netherlands.
- 656 active AI roles on Joblaze right now.
- 81 active Google Workspace roles on Joblaze right now.
- 69 active Claude roles on Joblaze right now.
- Salary band is below the typical range for Security roles (median ~$168,000).
Quick facts
- What's the salary range?
- Abnormal Security lists $104,000–$149,600 for this role.
- How much experience is required?
- At least 5 years of relevant experience for this Professional Services Consultant role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Glean, SMTP, MX records, SPF, DKIM, Microsoft 365.
- What seniority level is this role?
- Abnormal Security targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Professional Services Consultant role at Abnormal Security.
From the original posting
About the Role
We are seeking a Professional Services Consultant to lead customer migrations from Secure Email Gateways (SEGs) to Abnormal AI. You will leverage your expertise in enterprise mail flow, email security, and cloud-based infrastructures to ensure a seamless, secure, and efficient transition. As a key member of the Professional Services Team, you will work closely with customers to understand their migration objectives, designing and executing well-structured delivery plans, managing complex projects, mitigating risks, and minimizing disruptions for Fortune 500 customers across industries. Beyond leading enterprise-grade migrations, you will play a critical role in defining best practices, refining delivery methodologies, and shaping delivery excellence at Abnormal AI.
Who you are
- Proven track record of delivering complex projects, balancing priorities, and coordinating across teams to achieve objectives
- Strong problem-solving skills, with the ability to anticipate migration risks, address roadblocks, and drive resolution
- Excellent communication and interpersonal skills, effectively engaging with both technical and executive stakeholders
- Ability to work independently and collaboratively, thriving in a fast-paced and dynamic environment
- A hands-on, solution-driven mindset with a proactive approach to challenges
What you will do
- Manage a portfolio of migration projects, ensuring a seamless transition from legacy SEGs to Abnormal Security
- Deliver expert guidance on enterprise mail flow, covering SMTP, MX records, SPF, DKIM, DMARC, and routing across hybrid cloud and on-premise infrastructures
- Advise on native security controls in Microsoft 365 and Google Workspace, ensuring seamless replacement of SEG functionality
- Provide guidance on email security policies, implementing anti-phishing protections and maintaining compliance with industry regulations
- Troubleshoot and resolve mail flow issues, ensuring secure and reliable email delivery post-migration
- Refine SEG displacement methodologies, optimizing best practices for future implementations
- Collaborate with Engineering, Product, and Customer Success teams to improve deployment workflows
- Develop and manage project plans, ensuring on-time delivery, scope control, and quality assurance
- Identify and mitigate migration risks, proactively engaging internal support when necessary
- Provide clear and regular status updates, aligning key stakeholders on project progress
Must Haves
- BS/BA degree with 5+ years in a customer-facing role managing enterprise-grade cybersecurity SaaS deployments or migrations
- 4+ years of experience managing enterprise mail flow integration and migration projects, including hands-on SEG decommissioning
- Deep knowledge of enterprise mail flow and architecture: SMTP, MX records, SPF, DKIM, DMARC, and email routing in cloud and on-premise environments
- Strong understanding of email security, filtering, threat protection, and DLP with compliance experience across SOC 2, HIPAA, and GDPR
- Experience leveraging AI platforms such as Glean and Claude
- Proficiency in Microsoft 365 and Google Workspace Security, including Defender for Office 365, Exchange Online Protection, ATP, and Google Workspace Security
- Experience with email routing through firewalls, proxies, and mail relays, including IP whitelisting, inbound/outbound mail rules, and secure connectors
#LI-EM3
Actual compensation will be determined based on several non-discriminatory factors including skills, experience, qualifications, and geographic location.
In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.
AI and our hiring process
Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and identify areas for the interviewer to explore. They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person.
Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.