Sales Commissions Analyst

About the Job:

LaunchDarkly is seeking a Commissions Analyst to help administer accurate, timely commission programs for the Revenue organization. The role will validate commission calculations, maintain commission and quota data in commissions tool, support accrual and payroll submissions, and respond to employee and leader inquiries.

Working with Sales and Customer Success leaders, Revenue Operations, Finance, and Payroll, this analyst will investigate discrepancies, support quota and plan administration, and deliver ad hoc reporting. We’re looking for someone with commission experience, strong spreadsheet skills, curiosity, and attention to detail who will improve how work gets done—automating manual processes and thoughtfully using approved internal AI tools while maintaining appropriate review and controls.

Responsibilities:

• Validate monthly commission calculations against plan terms and source data; build spreadsheet checks and reconcile discrepancies with commissions tool

• Prepare commission accruals for Finance and commission payment submissions for Payroll according to local Payroll schedules, with accurate supporting analysis and reconciliations

• Support the build and implementation of commission plans in the commission tool; administer employee records and plan inputs

• Calculate individual quota assignments from approved base quotas, partnering with Revenue Operations to validate changes and resolve discrepancies

• Address and resolve any commission or compensation-plan-related inquiries

• Track and administer incentive spiffs, adjustments, and exceptions

• Deliver ad hoc reporting and analysis

• Support compensation plan distribution and track participant review and approval status

• Improve commission processes by standardizing controls, automating repetitive work, and thoughtfully using approved internal AI tools with appropriate human review

• Maintain clear process documentation and audit-ready reconciliations

• Handle confidential compensation data with discretion

Qualifications:

• 3+ years of experience in sales commissions or incentive compensation; experience supporting multiple commissionable roles is preferred

• Bachelor’s degree in Finance, Accounting, Business, Economics, or a related field preferred, or equivalent experience

• Experience with a commissions platform such as QuotaPath, Xactly, CaptivateIQ, Everstage or similar, and familiarity with Salesforce or related business systems

• Highly proficient Excel and Google Sheets skills, including formulas, lookups, validation workbooks, and reconciling large data sets

• Strong analytical and investigative skills; able to trace discrepancies to source data, understand calculation logic, and explain findings clearly

• Exceptional attention to detail, accuracy, and follow-through, with the ability to manage recurring deadlines and competing requests

• Clear written and verbal communication skills and comfort partnering with Sales, Customer Success, Revenue Operations, Finance, and Payroll

• Demonstrates curiosity, initiative, and ownership, with the ability to assess existing processes critically and identify opportunities to improve efficiency, accuracy, and controls

Pay:

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