Joblaze summary

In the role of Sales Development Representative at Cresta, the individual will focus on generating qualified leads through targeted outreach and collaboration with the sales and marketing teams. Key skills include strong business acumen, technical aptitude, and effective communication, particularly in crafting compelling messaging. This position is ideal for driven professionals with at least a year of sales experience, preferably in the tech sector, who thrive in a fast-paced environment. Cresta's innovative approach to AI-driven customer experiences positions the team at the forefront of industry transformation.

Joblaze insights

Listed about a month ago — first seen on Joblaze September 3, 2026. Last confirmed on Cresta's careers page October 27, 2026.
Salary band is below the typical range for Sales/Marketing roles (median ~$142,000).
Starts above 94% of 142 comparable junior sales/marketing roles in United States we track (median $65,000 across 77 companies).

Quick facts

Is the Sales Development Representative - New York role remote?: It's hybrid — Cresta expects some on-site time in New York, United, States (Hybrid).
What's the salary range?: Cresta lists $96,000–$125,000 for this role.
How much experience is required?: At least 1 year of relevant experience for this Sales Development Representative - New York role.
Where is the role based?: Cresta is hiring for this position in New York, United, States (Hybrid).
What seniority level is this role?: Cresta targets junior candidates for this position.
Is this full-time or contract?: Full-time for this Sales Development Representative - New York role at Cresta.

From the original posting

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

About the role:

As a Sales Development Representative (SDR), you will be responsible for building pipeline through outbound prospecting and inbound qualification. You will help generate qualified leads that result in new business, supporting our scaling efforts and contributing to the success of our team. We are looking for driven professionals with sound business acumen, strong technical aptitude and natural sales instincts to join our fast growing sales organization.

This role is based in New York City and requires in-office presence 2 days per week (Mondays & Wednesdays). This is a non-negotiable part of the role.

Responsibilities:

Grow Cresta’s customer list through personalized emails, calls, and creative social media outreach
Write effective and compelling messaging to engage targeted accounts
Work closely with Sales and Marketing to plan, strategize, and execute outreach campaigns that help drive revenue growth
Analyze market research data and develop strategic approaches to raise awareness and generate interest for Cresta
Partner with account executives to help generate meetings and sales pipeline
Create and prioritize target account and contact lists
Conduct high level conversations with executives in prospect accounts
Achieve monthly quotas of meetings, qualified opportunities, and pipeline generated.
Assist with drafting sales pitches, presentations, reference material, and other documents as required

Qualifications We Value:

Bachelor’s degree in Business, Marketing, Communications, or related field
1+ years prior sales experience (within a Software/High Tech company highly preferred)
Ability to work in a time-sensitive and high-volume environment
Highly competitive personality
A positive attitude: You’re a team player and you’re resilient in the face of challenges
Self-starter always looking for ways to do your job better. When you see an opportunity, you jump on it
Strong organizational skills with ability to effectively prioritize
Articulate with strong business acumen
You’re a clear, concise, and compelling storyteller across written, verbal, and visual

Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Flexible PTO to take the time you need, when you need it
Paid parental leave for all new parents welcoming a new child
Retirement savings plan to help you plan for the future
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to keep you connected and balanced
In-office meal program and commuter benefits provided for onsite employees

Compensation:

The on-target earnings (OTE) range for this role is $96,000.00–$125,000.00, depending on level and performance.

All hires start as SDR Level 1, with a starting OTE of $96,000.00. Progression through our four-level SDR career path is based on performance, with compensation increasing at each level. High performers can reach the top of the range within ~18 months through promotion.

This role includes variable compensation with accelerators, creating upside above OTE. Total compensation also includes equity and a comprehensive benefits package.

Our use of AI in recruiting: We may use AI tools in our recruiting process, which require human review and oversight. If you have questions about our use of AI or wish to opt out, please contact recruiting@cresta.ai (if you are opting out, please use the subject ‘Opt-Out’ in your email).

Recording & AI transcription: We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed.

Recruiting impersonation scams: We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.

Standard company text repeated across Cresta's postings is omitted here.

Sales Development Representative - New York

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