Join Ethos Life as a Salesforce Administrator to solve complex business problems and automate insurance lifecycles.
Posted by employer 5 months ago
First seen on Joblaze 5 hours ago
Last verified on the company career page 5 hours ago
Not disclosed in this posting: compensation, visa sponsorship.
Joblaze summary
The Salesforce Administrator at Ethos Life is responsible for translating complex business needs into effective technical solutions, focusing on building and maintaining advanced automation flows. Key skills include proficiency in Flow Builder, data management, and troubleshooting Salesforce configurations. This role is ideal for someone with 4-6 years of experience in Salesforce administration who enjoys problem-solving and has a strong grasp of data integrity and automation. Ethos Life emphasizes a collaborative environment where creative input is valued, particularly in the context of life insurance technology.
Quick facts
- Is the Salesforce Administrator role remote?
- It's hybrid — Ethos Life expects some on-site time in Bangalore, India.
- How much experience is required?
- 4–6 years of relevant experience for this Salesforce Administrator role.
- Where is the role based?
- Ethos Life is hiring for this position in Bangalore, India.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Amazon Connect, Demand Tools, Flow Builder, Salesforce.
- What seniority level is this role?
- Ethos Life targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Salesforce Administrator role at Ethos Life.
From the original posting
About Ethos
About the Role
We are looking for a Salesforce Administrator to join our Enterprise Systems team. In this role, you will not only provide user support, you will also have the autonomy to build, and a team that values your creative input. You will sit at the intersection of AI-enabled innovations, complex insurance data models, and high-stakes automation. If you are someone who loves deconstructing a messy business problem and rebuilding it into an elegant Flow, or someone who takes pride in "figuring it out”, we want to talk to you.
Roles and Responsibilities
- Creative Problem Solving: Translate ambiguous business requests into scalable technical solutions. You’ll need to ask the right questions to uncover the "why" behind a request.
- Flow Orchestration: Design, build, and maintain intermediate to advanced Flows (Record-Triggered, Screen, Autolaunched) to automate complex insurance lifecycles.
- Data Stewardship: Manage complex data models and perform precise data loading (using Demand Tools or similar tools) while maintaining relational integrity.
- Triage & Support: Rapidly troubleshoot "who can see what" (Permissions, Sharing Rules, OWD, Reports) and "why didn't this fire" (Automations).
- Project Delivery: Balance a dual-lane workload—executing on long-term project tickets while providing responsive day-to-day support.
Qualifications and Skills
- 4-6 years of experience as a Salesforce Administrator or similar role
- Proven experience with intermediate/advanced Flow Builder logic and data migrations
- Ability to rapidly triage and resolve complex Salesforce issues, including security/visibility configurations (OWD, Sharing Rules, Permission Sets), reporting discrepancies, and multi-layered automation failure.
- Active Salesforce certifications relevant to the role (e.g. Platform Administrator, Advanced Platform Administrator, Platform App Builder, etc.)
- Agentforce Specialist certification and/or experience specifically building/deploying Agentforce Agents in a project environment - nice to have.
- Experience with Amazon Connect or similar CTI integrations within Salesforce - nice to have
- This role requires an afternoon shift from 3:00 PM to 12:00 AM IST.
#LI-KP1
#LI-Hybrid
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.
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