Joblaze summary

In the role of Senior Customer Success Manager, Enterprise, the individual will focus on ensuring that large, complex clients derive maximum value from Enable's platform throughout their partnership. Key skills include a strong understanding of customer relationship management and the ability to navigate implementation challenges while collaborating with project teams. This position is ideal for someone with significant experience in customer success, particularly in enterprise environments, who can act as a trusted advisor to clients. Enable's recent growth and acquisition signal a robust environment for professionals looking to make a substantial impact.

Joblaze insights

Listed 11 days ago — first seen on Joblaze October 31, 2026. Last confirmed on Enable's careers page November 10, 2026.
This exact title is also open at 1 other location at Enable: Sydney, NSW.

Quick facts

What seniority level is this role?: Enable targets senior candidates for this position.
Is this full-time or contract?: Full-time for this Senior Customer Success Manager, Enterprise role at Enable.

From the original posting

Managing pricing and rebates shouldn’t be a hassle. Enable’s intelligent platform is built for the speed of today’s market, eliminating disconnects between pricing strategy and rebate execution. We help companies to increase profitability and simplify the complex with accurate, AI-powered insights, real-time performance monitoring, agreement optimization, and simplified rebate management. After securing $291M in Series A-D funding and acquiring Flintfox in 2025, Enable is positioned for continued, significant growth. Since the launch of our flagship product in 2016, we have been rapidly scaling our client base, product offerings, and built a team of top-tier professionals committed to reshaping the industry. Want a glimpse into life at Enable? Visit our Life at Enable page to learn how you can be part of our journey. Job Summary As a Senior Customer Success Manager, Enterprise, you will be assigned to work with predominantly our largest and most complex customers to help them reach their goals and realize maximum value from Enable during their entire partnership with Enable. Your priority focus will be Delivering Value during the entire duration of the customer partnership, helping customers identify and realize positive business outcomes with Enable. You will be accountable for the overall success of your assigned Strategic customers and, where required, Enterprise customers throughout their entire journey with Enable. You will work closely with a Manager of Implementations who will be responsible for the outcomes of the implementation phase of your customers' journey. You will remain actively engaged during the implementation phase, ensuring that any risks or issues raised by the Manager of Implementations and/or Project Manager are mitigated promptly. The implementation phase comprises the successful accomplishment of onboarding, feature implementation and legacy-system retirement milestones. You will become the trusted advisor who will empower our customers to sign up for additional Enable resources and solutions. You will seek out opportunities to upgrade our existing customers and work closely with the Revenue team to convert Customer Success Qualified Leads into expansion opportunities and create successful renewal and retention strategies.

Senior Customer Success Manager, Enterprise

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