Help large enterprise customers maximize value from Enable's platform as a Senior Customer Success Manager.
Posted by employer 6 days ago
First seen on Joblaze 5 days ago
Last verified on the company career page 1 day ago
Not disclosed in this posting: compensation, years of experience, work arrangement, visa sponsorship.
Joblaze summary
In the role of Senior Customer Success Manager for Enterprise at Enable, the individual will focus on ensuring that large and complex clients derive maximum value from the company's platform throughout their partnership. Key skills include a strong understanding of customer relationship management and the ability to navigate implementation challenges effectively. This position is well-suited for experienced professionals with a background in customer success or account management, particularly in tech or SaaS environments. Enable's recent growth and acquisition signal a robust team environment dedicated to client success.
From the original posting
Managing pricing and rebates shouldn’t be a hassle. Enable’s intelligent platform is built for the speed of today’s market, eliminating disconnects between pricing strategy and rebate execution. We help companies to increase profitability and simplify the complex with accurate, AI-powered insights, real-time performance monitoring, agreement optimization, and simplified rebate management.
After securing $291M in Series A-D funding and acquiring Flintfox in 2025, Enable is positioned for continued, significant growth. Since the launch of our flagship product in 2016, we have been rapidly scaling our client base, product offerings, and built a team of top-tier professionals committed to reshaping the industry.
Want a glimpse into life at Enable? Visit our Life at Enable page to learn how you can be part of our journey.
Job Summary
As a Senior Customer Success Manager, Enterprise, you will be assigned to work with predominantly our largest and most complex customers to help them reach their goals and realize maximum value from Enable during their entire partnership with Enable. Your priority focus will be Delivering Value during the entire duration of the customer partnership, helping customers identify and realize positive business outcomes with Enable.
You will be accountable for the overall success of your assigned Strategic customers and, where required, Enterprise customers throughout their entire journey with Enable. You will work closely with a Manager of Implementations who will be responsible for the outcomes of the implementation phase of your customers' journey.
You will remain actively engaged during the implementation phase, ensuring that any risks or issues raised by the Manager of Implementations and/or Project Manager are mitigated promptly. The implementation phase comprises the successful accomplishment of onboarding, feature implementation and legacy-system retirement milestones. You will become the trusted advisor who will empower our customers to sign up for additional Enable resources and solutions. You will seek out opportunities to upgrade our existing customers and work closely with the Revenue team to convert Customer Success Qualified Leads into expansion opportunities and create successful renewal and retention strategies.