Join Headway as a Staff Product Manager to enhance provider activation and improve mental healthcare access.
Posted by employer 1 month ago
First seen on Joblaze 1 month ago
Last verified on the company career page 17 hours ago
What you'll build
Must have
Nice to have
Not disclosed in this posting: years of experience, visa sponsorship.
Benefits
Joblaze summary
The Staff Product Manager for Provider Activation at Headway focuses on enhancing the onboarding experience for therapists, ensuring they successfully transition to the platform and maximize patient appointments. This role requires expertise in growth strategies and user experience, as well as collaboration with various teams to streamline the activation process. Ideal candidates will have a background in managing complex user activation motions and a strong ability to influence cross-functional teams. Headway, a Series D company, is committed to transforming mental healthcare access.
Joblaze insights
Quick facts
From the original posting
About Provider Growth at Headway
The Provider Growth team owns the full lifecycle of how therapists find, join, and build their practice on Headway, from awareness through understanding the platform and seeing a healthy volume of patients in the first 90 days. We sit at the heart of Headway's business: a provider who is active and seeing patients is the engine of everything we do.
About This Role
We're hiring a Staff Product Manager to own provider activation. This person is responsible for educating new providers on how to be successful with Headway, helping them migrate their patients onto the platform, and ensuring we maximize the volume of high-quality appointments they have in their early tenure. This is one of the highest-leverage but least-invested-in areas of the product, core to driving provider sentiment, retention, and referral, alongside the core monetization moment.
What You'll Own
Own the provider activation funnel, identify the stages that matter within activation and the thresholds that lead to high-quality retention
Build the strategy to drive the volume of activated providers and appointments per new provider, leading to growth in provider retention and LTV
Partner closely with other teams — including sales, CX, pricing, ranking, provider experience, and more — to ensure activation is effective, simple, and delightful
Drive porting: the tools, flows, and incentives that help providers bring their existing patients to Headway
Develop a well-segmented onboarding journey to build trust and confidence with new providers
Define the team's strategy, OKRs, and roadmap
You'd be a great fit if…
You've owned a complex growth or activation motion that required users to do real work and where impact was very closely tied to revenue
You learn fast and can build a point of view on the connection between specific customer needs, user experience, and business outcomes
You've influenced teams you don't manage — sales, CX, finance, pricing — and can drive alignment across competing priorities to maximize company-wide impact while building healthy relationships
You're curious and someone who dives deep to build fluency and expertise
You can make decisions, drive iterative progress without perfect information, and bring others on the journey
Compensation:
The expected base pay range for this position is $265,200 - $331,500, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
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