Joblaze summary

In this role, the Staff Software Engineer on the Provider-Sourced Clients team at Headway will focus on developing tools that assist therapists in managing their practices and attracting clients. Key skills include experience with AI-powered products, data-heavy systems, and a strong understanding of user-facing applications, particularly in health-tech or SaaS environments. This position is ideal for a senior engineer who excels in cross-functional collaboration and has a track record of influencing technical direction without direct authority. Headway, a Series D company, is committed to transforming mental healthcare accessibility.

Joblaze insights

Listed 6 days ago — first seen on Joblaze October 31, 2026. Last confirmed on Headway's careers page November 6, 2026.
AI appears in 8.7% of 459 comparable staff ai/ml roles.

Quick facts

Is the Staff Software Engineer, Provider role remote?: Yes — Headway lists this as a fully remote position.
How much experience is required?: At least 8 years of relevant experience for this Staff Software Engineer, Provider role.
What's the tech stack?: Joblaze extracted these technologies from the posting: AI, CRM, lead systems, user-facing products.
What seniority level is this role?: Headway targets staff-level candidates for this position.
Is this full-time or contract?: Full-time for this Staff Software Engineer, Provider role at Headway.

From the original posting

About the role

Most therapists who join Headway bring their own clients, through referrals, directories, their own websites, and word of mouth. The Provider-Sourced Clients (PSC) team builds the products that help providers fill their caseload and run their whole practice on Headway. We're building growth tools providers actively use: AI agents that answer and convert patient inquiries, tools that make moving an existing caseload to Headway effortless, marketing tools for clinicians who aren't marketers, and routing that gets every patient to the right provider in our network.

You'll own the architecture behind how Headway helps providers capture, convert, and keep their own clients. You'll design the platform to support lead management, lead technical direction on porting and caseload tooling, and work with product and data to decide which bets to make and how to measure them. The role is highly cross-functional: you'll partner with product, design, data, Sales, CX, and pricing teams, and your work will directly drive one of Headway's top company goals.

Who you are

A systems thinker who designs platforms that several teams build on and guides others through them
An engineer who has shipped AI-powered, user-facing products and knows what makes them reliable
A product-minded partner who cares about outcomes and will kill a project that isn't moving the metric
A communicator who makes technical trade-offs legible to non-technical partners
A leader who earns influence through technical depth and leaves teams stronger than they found them

Experience we're seeking

8+ years of software engineering experience
Built and scaled user-facing products in a marketplace, vertical SaaS, or health-tech environment
Shipped LLM-powered agents or workflows in production, including evals, guardrails, and human-in-the-loop design
Experience with data-heavy onboarding: imports, migrations, CRM/lead systems, or integrations with third-party systems
Comfortable running experiments and instrumenting product impact
Demonstrated ability to shape technical direction across teams without direct authority
Nice to have: healthcare or insurance domain experience

Standard company text repeated across Headway's postings is omitted here.

Staff Software Engineer, Provider

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