• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

About the role

ElevenLabs has grown to over 1,000 in three years, and the rate of growth is not slowing down. As Talent Lead, you will be in charge of one of the most visible and impactful functions in the company: hundreds of hires a quarter across Research, Engineering, GTM and Operations, in one of the most competitive talent markets in history. You’ll move Talent from a high-volume recruiting engine to a strategic partner that tells leaders what is achievable, and you’ll rebuild how we hire using the same AI products we make.

You'll run the entire Talent team (currently 20 - 30 recruiters, sourcers, and talent operations) across verticals, setting the strategy, building the systems, and staying hands-on where it matters. You'll report directly to the Operations Lead and be a close partner to the People team. This isn't a pure executive role - we want someone who still loves the craft of recruiting and can model what great looks like for the team around them.

The right person has done this before at scale - at a company that grew fast and hired harder. Your team will look to you not just for direction, but as someone they can genuinely learn from. This will be an opportunity to shape the direction of Talent at ElevenLab; where we go, how we get there and who we get there with. If you want to shape the future of the Talent industry by building industry-defining playbooks using the latest technology and AI solutions, whilst building an expert team - this might be your best fit yet.

In this role you will:

• Lead the full talent function across Research, GTM, Engineering & Product, and G&A hiring - setting strategy, managing team performance, building a recruiter capacity engine, and driving outcomes across all verticals.

• Shape Talent Operations: ATS (Ashby) configuration, headcount tracking, hiring velocity metrics, and recruiter tooling - ensuring the function runs with precision and minimal friction.

• Identify innovative ways of approaching Talent: design the next-gen Talent org structure, envision how Talent processes can be agentified and work with the team to build ElevenLabs products throughout.

• Act as a strategic partner to department heads and hiring managers, bringing market intelligence, pipeline health visibility, and honest counsel on what it takes to consistently win the best people in the market.

• Build and maintain a strong talent brand through thoughtful candidate experience, community engagement, building a Talent events program and creative sourcing strategies.

• Coach and develop a team of recruiters, establishing clear standards for quality of hire, speed, and candidate experience.

• Partner with functional leaders across Research, Engineering, GTM, and Operations - acting as a trusted advisor who can challenge, align, and mobilize leaders around talent priorities and workforce strategy.

We’re moving quickly on this search. Applications close on 13 November 2026, and we’ll start reviewing right away, so we’d encourage you to apply early.

Requirements

• Proven track record leading large TA functions at high-growth companies, with direct experience filling hundreds of roles per year across multiple functions and geographies.

• Hands-on recruiting instincts - comfortable being in the weeds on critical searches, not just managing from a distance.

• Strong people leader who builds, develops, and retains recruiting talent.

• Sharp on process: able to design and iterate on systems, tooling, and workflows that make a team of 20–30 perform at a high level with AI.

• Close collaborator with People, Finance, and business leaders - comfortable operating at the intersection of headcount planning, compensation, and hiring strategy.

• Held a high bar for quality of hire while hitting aggressive volume, with the metrics to show it.

• Advised founders and executive suite on workforce planning, and changed a plan with your judgment.

• Worked with Finance, People and RevOps on headcount planning, capacity modelling, compensation and offer strategy.

• Has recruited across the Americas, EMEA and APAC and understands the differences between markets.

Location

This role is remote-first, so it can be executed from anywhere, with the ability to operate from New York or London strongly preferred. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw.

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