"escalations management" Jobs

3266 open tech roles matching “escalations management”, taken straight from company career pages — not reposted from other job boards. Most in demand right now: AI/ML, Python, AWS. Every listing is re-checked daily and closed roles are removed.

Showing 20 of 3266 results

Anthropic

Join Anthropic as an Executive Escalations Manager to build and manage escalation processes for high-stakes user issues.

Anthropic San Francisco, CA | New York City, NY | Seattle, WA $210k–$260k/yr Published 2 days ago
MongoDB

Join MongoDB as an Escalation Manager to drive resolution of critical technical issues in a fast-paced environment.

MongoDB Dublin, Ireland Published 1 month ago
Outreach.io

Join Outreach as a Staff Technical Escalations Manager to lead incident management and improve customer outcomes in a hybrid role.

Outreach.io Seattle, WA Published 3 weeks ago
Illumio

Join Illumio as a Senior Escalation Manager to lead customer-facing escalations and drive cross-functional resolution in a dynamic cybersecurity environment.

Illumio HQ - Sunnyvale (Office) Published 1 month ago
Gong

Join Gong as an Escalation Manager to lead high-stakes enterprise account crises and enhance customer experience.

Gong Austin | Chicago | New York City | Salt Lake City | San Francisco $105k–$143k/yr Published 2 months ago
Illumio

Join Illumio as a Senior Escalation Manager to lead customer-facing escalations and drive cross-functional resolution in a dynamic cybersecurity environment.

Illumio HQ - Sunnyvale (Office) Published 1 month ago
Cohesity
Cohesity Pune, Maharashtra, India Published 3 days ago
Anthropic

Join Anthropic as a Social Escalations Program Manager to protect its reputation on social platforms and manage high-stakes user issues.

Anthropic San Francisco, CA | New York City, NY | Seattle, WA $210k–$260k/yr Published 2 days ago
Twilio

Lead the North American Global Escalation Management team to enhance customer experience and drive operational excellence.

Twilio Remote - US $141.5k–$176.9k/yr Published 1 week ago
Waymo
Waymo Tempe, AZ, USA Published 1 month ago
Aiwyn

Join Aiwyn as a Customer Escalation Manager to oversee and resolve complex customer issues in a fully remote environment.

Aiwyn Remote (US-based) Published 1 month ago
Stripe

Join Stripe as a User Escalation Specialist to address user escalations and improve user experience through collaboration and data-driven insights.

Stripe Chicago Published 1 week ago
Illumio

Join Illumio as a Sr. Escalation Engineer to support industry-leading customers in maintaining cybersecurity technology deployments.

Illumio Portugal Published 6 months ago
Vapi

Build and lead the incident and escalation management program for a voice AI platform serving enterprise customers.

Vapi San Francisco Published 3 months ago
Twilio

Join Twilio as a Staff Escalation Manager to lead and mentor a team in providing critical support to customers.

Twilio Remote - US $106.3k–$156.3k/yr Published 1 month ago
Stripe

Join Stripe as a User Escalation Specialist to address user escalations and improve user experience through collaboration and data-driven insights.

Stripe Dublin Published 2 months ago
Abnormal Security

Own customer-facing responses to restore trust in the platform after significant product concerns in a senior management role.

Abnormal Security Remote - USA $107.1k–$154k/yr Published 3 weeks ago