"escalations management" Jobs

Lead complex incident and escalation management for enterprise customers in a fully remote role at GitLab.

Lead complex incident and escalation management for enterprise customers in a fully remote role at GitLab.

Join Instacart as a Program Manager to lead escalation management and improve customer experience in a fully remote role.

Join Twilio as a Staff, Escalations Manager to lead a global team in enhancing customer support and incident management.

Lead a diverse team of backend engineers and security practitioners in a remote cybersecurity company focused on EDR remediation.

Join Nash as a Technical Support Specialist to investigate and resolve complex platform issues in a fully remote role.

Lead a team of Attack Engineers to innovate and maintain NodeZero's internal attack capabilities in a fully remote environment.

Own a portfolio of U.S. defense and intelligence accounts to ensure successful adoption of TRM's AI-powered intelligence solutions.

Lead the Product Security team at LaunchDarkly, focusing on risk management and team ownership in a fully remote environment.

Lead a team focused on firewall validation and effectiveness in a remote cybersecurity company.

Join Material Security as a Senior Technical Customer Success Manager to drive product adoption and customer satisfaction in a remote-first environment.

Manage a team responsible for endpoint agent and cloud infrastructure in a fully remote AI observability platform.

Lead the Solutions Engineering team for SLED Majors West at Skydio, focusing on complex drone deployment programs.

Lead the Solutions Engineering team for Skydio's SLED Top 1200, driving technical wins and customer success in a fully remote role.

Lead the Solutions Engineering team for SLED Majors East at Skydio, focusing on complex drone deployment programs.

Join Second Front Systems as a Mission Success Manager to drive customer success in deploying SaaS solutions for government contracts.

Lead a team of Security Consultants to enhance security operations and improve processes through data and automation.

Join Nash as a Technical Support Specialist to investigate and resolve complex platform issues for enterprise merchants in a remote role based in Australia.

Manage field enablement for SDR and Commercial Sales teams at a growing cybersecurity company.

Lead a team of technical specialists in ensuring successful data migrations and technical readiness for dental practices.