"escalations management" Jobs

Join Motive as an Escalation Manager to provide technical support and manage customer escalations in a fully remote role.

Lead the North American Global Escalation Management team to enhance customer experience and drive operational excellence.

Join Aiwyn as a Customer Escalation Manager to oversee and resolve complex customer issues in a fully remote environment.

Join Twilio as a Staff Escalation Manager to lead and mentor a team in providing critical support to customers.

Manage the AMER Technical Support Engineering team, ensuring quality escalation processes and exceptional customer experiences.

Join Illumio as an Escalation Engineer to support industry-leading customers in maintaining technology deployments and resolving complex issues.

Lead the end-to-end resolution of complex member escalations in a fully remote role at Maven Clinic.

Join Clutch as a Staff Implementation Engineer to lead complex customer implementations and enhance team efficiency in a fully remote environment.

Own the major incident lifecycle at Yuno, ensuring effective response and continuous improvement in a fully remote environment.

Own the implementation process for enterprise customers at a remote-first company focused on software craftsmanship.

Join Horizon3.ai as a SOC Analyst to enhance security operations and threat detection in a fully remote environment.

Join Twilio as a senior Incident Commander to lead critical incident responses and shape company-wide incident management strategies.

Join Horizon3.ai as a Staff Technical Support Engineer to lead complex technical issue resolution for enterprise customers in a fully remote environment.

Join DEFCON AI as a Program Contracts Manager to build and manage contract operations for a major US defense program in a fully remote environment.

Join Horizon3 as a Partner Operations Manager to enhance partner onboarding and operational efficiency in a fully remote environment.

Join Nash as a Technical Support Specialist to investigate and resolve complex platform issues for enterprise merchants in a remote role based in Australia.

Lead the end-to-end deployment process for Enterprise customers as a Sr. Project Manager at Dialpad.

Join Nash as a Technical Support Specialist to investigate and resolve complex platform issues in a fully remote role based in the UK.

Join Elastic as a Principal Product Manager to shape security solutions for strategic enterprise customers in a remote-first environment.

Lead a team of billing agents in a remote role, focusing on performance metrics and operational programs in a developer tools company.