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Showing 20 of 562 results

Anthropic
Community & Executive Escalations Program Manager Remote Visa
Anthropic San Francisco, CA | New York City, NY $210k–$260k/yr Published 3 weeks ago
Social Media AI/ML Escalation Management Incident Management
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MongoDB
Escalation Manager, FedRamp - Swing Shift Remote

Join MongoDB as an Escalation Manager to drive resolution of critical technical issues in a fast-paced environment.

MongoDB United States $101k–$198k/yr Published 2 months ago
AWS NoSQL GCP Linux Azure
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MongoDB
Escalation Manager, FedRAMP - 3rd Shift Remote

Join MongoDB as an Escalation Manager to drive resolution of critical technical issues in a fast-paced environment.

MongoDB United States $101k–$198k/yr Published 2 months ago
AWS NoSQL GCP Linux Azure
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Datadog
Incident and Escalations Manager 3 - Sao Paulo Remote
Datadog Sao Paulo, Brazil Published 4 months ago
JavaScript Escalation Management shell scripting cloud computing Incident Management
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Anthropic
Community Operations & Executive Escalations Manager Remote Visa
Anthropic San Francisco, CA | New York City, NY | Seattle, WA $260k–$310k/yr Published 1 month ago
social listening Escalations Management AI/ML Community Operations Incident Management
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Anthropic
Incident Response Manager, Enforcement Remote Visa
Anthropic San Francisco, CA | New York City, NY | Washington, DC $310k–$375k/yr Published 2 weeks ago
AI/ML SQL
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Anthropic
Incident Response Manager - Product & Engineering Remote Visa
Anthropic New York City, NY; San Francisco, CA | New York City, NY; Seattle, WA $290k–$365k/yr Published 1 month ago
monitoring tools AI/ML distributed systems cloud infrastructure Incident Management
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Anthropic
Incident Manager - Detection & Response Remote Visa
Anthropic New York City, NY; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC $320k–$405k/yr Published 1 month ago
AI/ML KPIs Incident Management security Detection & Response
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CircleCI
Staff Support Engineer Remote

Join CircleCI as a Staff Support Engineer to drive platform improvements and mentor engineers in a hybrid work environment.

CircleCI London £85k–£107k/yr Published 4 days ago
AWS Machine Learning GCP Kubernetes Docker
Flexible on stack
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Anthropic
Incident Manager - Detection & Response Remote Visa
Anthropic Zürich, CH CHF 280k–CHF 350k/yr Published 1 month ago
security
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Block
Senior Lead, Australia Escalations Support (Square & Afterpay) Remote
Block Melbourne, Australia Published 1 month ago
Regulatory Compliance Fintech Complaints Management Financial Services Escalations Support
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Ramp
Integrations Expert | Customer Experience Remote
Ramp New York, NY (HQ) Published 4 months ago
Sage Intacct NetSuite QuickBooks Salesforce Zendesk
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MongoDB
IRM Analyst Remote
MongoDB United States $96k–$165k/yr Published 1 month ago
NIST SP 800-39 ISO/IEC 27005 Google Sheets Jira Excel
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Anthropic
Implementation Specialist Remote Visa

Join Anthropic as an Implementation Specialist to lead enterprise deployments and ensure secure AI integration for major clients.

Anthropic San Francisco, USA $151.8k–$260k/yr Published 2 days ago
OIDC Okta Entra ID AI/ML Ping
Flexible on stack
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GitLab
Manager, Security Incident Response Team (USA) Remote

Lead the GitLab Security Incident Response Team to manage and investigate cybersecurity incidents across all operating environments.

GitLab Remote, US $150k–$235k/yr Published 2 weeks ago
AWS SIEM GitLab GCP
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Datadog
Manager II, Federal Support Engineering - Denver Remote Visa
Datadog Denver, Colorado, USA $128k–$171k/yr Published 1 month ago
Linux
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Fivetran
Support Account Manager - Escalations & Account Support Remote

Join Fivetran as a Support Account Manager to enhance customer support experiences and manage escalations for a portfolio of accounts.

Fivetran Oakland, California, United States, AMER $115.4k–$138.5k/yr Published 1 week ago
Backstage SupportLogic Jira Looker AI-enabled tools and automation
AI-first team
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Perplexity
Customer Success & Enterprise Support Lead, APAC Remote

Lead customer success and enterprise support for APAC clients at Perplexity, focusing on onboarding, retention, and technical support.

Perplexity Tokyo Published 2 days ago
Jira Account Management Japanese SaaS Intercom
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Anthropic
Safeguards Enforcement Analyst, Safety Evaluations Remote Visa
Anthropic Remote-Friendly (Travel-Required) | San Francisco, CA | Washington, DC; San Francisco, CA | New York City, NY $230k–$270k/yr Published 2 months ago
Trust and Safety Dashboards Policy Enforcement Spreadsheets SQL
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Okta
Sr. Director, Mission Critical Support Remote
Okta San Francisco, California $216k–$332k/yr Published 1 month ago
Agile Customer Support Professional Services SaaS Scrum
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