"exception management" Jobs

Be Beacon's first dedicated security engineer, building and leading the enterprise security program from the ground up.

Manage the AMER Technical Support Engineering team, ensuring quality escalation processes and exceptional customer experiences.

Lead critical production incidents at Databricks, ensuring timely communication and operational resilience during high-impact events.

Join thatgamecompany as a Technical Support Engineer to provide advanced support and collaborate with teams to enhance player experiences.

Join Harvey as a Technical CX Specialist to provide empathetic support to enterprise customers in a fast-paced environment.

Join The Exploration Company as a Senior EHS Engineer to ensure compliance and promote safety in innovative aerospace projects.

Join Substack as a Standards & Enforcement Specialist to manage user reports and improve platform policies.

Join MongoDB as a Technical Services Engineer to solve complex database issues for customers on a weekend shift.

Join Abnormal Security as a Technical Support Engineer to provide exceptional support in email and SaaS security.

Join Illumio as a Senior Escalation Manager to lead customer-facing escalations and drive cross-functional resolution in a dynamic cybersecurity environment.

Lead the EMEA Incident & Escalation Management teams at MongoDB, ensuring smooth operations and resolving technical hurdles for clients.

Join HappyRobot as a SOC Engineer to build and own detection and response capabilities in a high-growth startup environment.

Join MaintainX as an Enterprise Implementation Consultant to lead successful software implementations for enterprise customers.

Join MongoDB as a Technical Services Engineer to solve complex database issues for customers in a fully remote role.

Join Kong as a Senior Staff Solutions Engineer to lead the design and implementation of robust API management solutions.

Join Decagon as an Agent Education Manager to lead customer and partner training on building AI agents in a fast-paced environment.

Join TRM Labs as an Enterprise Security Engineer to enhance security across identities, endpoints, and SaaS platforms using AI tools.

Join TENEX.AI as a Security Engineer to safeguard IT infrastructure and enhance security posture in a dynamic startup environment.

Lead the security engineering function at Reflection AI, ensuring robust protection for sensitive assets in a fast-paced research environment.

Join Kong as a Solutions Engineering Specialist to lead technical discussions and drive AI connectivity solutions for enterprise clients.