Channel Account Manager I
Join Huntress as a Channel Account Manager I to drive revenue and partner relationships in a fully remote role.
Posted by employer 1 day ago
First seen on Joblaze 14 hours ago
Last verified on the company career page 14 hours ago
Skills & Technologies
What you'll build
- Act as a trusted advisor to customers
- Own and grow relationships with multiple contacts
- Drive renewals and expansion opportunities
- Contribute to team goals around retention and satisfaction
- Maintain strong operational hygiene in CRM
Must have
- 2+ years of experience in account management or sales
- Strong experience in SaaS, preferably in cybersecurity
- Experience with Salesforce or similar CRM
Nice to have
- Strong bias to action
- Ability to manage multiple stakeholders
- Commercial curiosity and sound judgment
AI in the day-to-day
Use AI tools to prepare for partner meetings, summarise calls, and stay organized.
Requirements
- Experience
- 2+ years
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
In the role of Channel Account Manager I at Huntress, the individual is responsible for managing and expanding relationships with partners to drive revenue through renewals and upselling. Key skills include experience in SaaS, particularly in cybersecurity, and proficiency with CRM tools like Salesforce. This position is suited for someone with at least two years in account management or a related field, who can effectively navigate multiple stakeholder interactions. Huntress emphasizes a collaborative culture and offers a fully remote work environment.
Joblaze insights
- Listed today — first seen on Joblaze November 10, 2026. Last confirmed on Huntress's careers page November 10, 2026.
- Starts above 15% of 1042 comparable mid sales/marketing roles we track (median $111,333 across 214 companies).
- SaaS appears in 8.9% of 90 comparable mid sales/marketing roles in Australia; Salesforce appears in 4.4% of 90 comparable mid sales/marketing roles in Australia.
Quick facts
- Is the Channel Account Manager I role remote?
- Yes — Huntress lists this as a fully remote position.
- What's the salary range?
- Huntress lists AUD 96,000–AUD 160,000 for this role.
- How much experience is required?
- At least 2 years of relevant experience for this Channel Account Manager I role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: SaaS, Salesforce.
- What seniority level is this role?
- Huntress targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Channel Account Manager I role at Huntress.
From the original posting
Reports to: Manager, Channel Account Management
Location: Remote Australia
Compensation Range: $96,000 AUD base with an on target earnings at $160,000, plus equity
What You’ll Do:
Channel Account Managers are part of a team at Huntress who play a critical role in driving revenue through engagement, expansion, and retention across our partner base. This role is critical in expanding our relationships with our partners while helping them deliver cybersecurity to their customers through the Huntress platform.
As an individual contributor, your primary measures of success will be net dollar retention, gross dollar retention, partner loyalty, and satisfaction.
This is a high-impact, high-visibility sales role that reports to the Manager of Account Management. Its success will be measured by expansion and retention metrics.
Responsibilities:
- Act as a trusted advisor to customers, delivering solutions that increase satisfaction, strengthen Huntress adoption, and create measurable value across their environment
- Own and grow relationships with multiple contacts inside assigned customer organizations
- Drive renewals and expansion opportunities across your book of business, including upsell and cross-sell motions where appropriate
- Contribute to team goals around retention, expansion, and customer satisfaction
- Work cross-functionally with internal teams including Sales, Marketing, Support, SEs, TAMs, and leadership to remove blockers and improve the customer experience
- Maintain strong operational hygiene in CRM, document customer activity clearly, and keep next steps and opportunities moving forward
- Use AI tools to prepare for partner meetings, summarise calls, and stay organized so you can move faster with sound judgment
What You Bring To The Team:
- 2+ years of experience in account management, direct customer sales, or a similar post-sales or commercial role
- Strong experience in SaaS, preferably related to the cybersecurity industry
- Experience with Salesforce or other similar CRM platforms
- Strong bias to action and the ability to get things done efficiently and effectively
- Ability to manage multiple stakeholders, maintain momentum on renewals and expansion conversations, and communicate clearly across internal and external teams
- Commercial curiosity and sound judgment in balancing customer outcomes with business growth, & confidence building relationships with both customers and partners
What We Offer:
- Fully remote work
- At least one annual trip to the US for Summer Summit, with additional local events in Australia!
- New starter home office set up reimbursement ($800 AUD)
- 12 weeks paid parental leave for both primary and secondary carers
- Monthly digital allowance for personal phone and internet costs ($185 AUD)
- Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
- Subsidised private health insurance through our preferred provider
- Stock options for all full-time employees
- Access to the BetterUp platform for coaching, personal, and professional growth
People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply.
#BI-Remote
Standard company text repeated across Huntress's postings is omitted here.