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Deal Operations Analyst

Join Harvey AI as a Deal Operations Analyst to support the sales organization in managing deal flow and improving processes.

Location
Chicago, United States
Compensation
$108.3k–$162.5k/yr
Level
mid
Type
full time

Posted by employer 14 hours ago

First seen on Joblaze 3 hours ago

Last verified on the company career page 3 hours ago

Skills & Technologies

What you'll build

  • Review and process customer orders
  • Support Sales reps with Salesforce opportunity management
  • Manage Deal Operations ticketing queue
  • Act as frontline support for SFDC and CPQ-related questions
  • Contribute to sales and deal desk enablement

Must have

  • 2-4+ years of experience in Sales Operations
  • Strong attention to detail
  • Working knowledge of Salesforce
  • Exposure to CPQ tools
  • Experience managing a ticketing support model
  • Ability to communicate clearly with stakeholders

Requirements

Experience
2–4 years

Not disclosed in this posting: work arrangement, visa sponsorship.

Joblaze summary

The Deal Operations Analyst at Harvey AI plays a crucial role in managing the quote-to-cash process, ensuring that customer orders are accurately processed and compliant with company policies. This position requires expertise in Salesforce and CPQ tools, along with a strong attention to detail to navigate complex deal structures. Ideal candidates will have 2-4 years of experience in sales or revenue operations and should be comfortable in a fast-paced environment where processes are still evolving. The role is integral to supporting the sales team and enhancing operational workflows as the company scales.

Joblaze insights

  • Listed today — first seen on Joblaze October 20, 2026. Last confirmed on Harvey AI's careers page October 20, 2026.
  • Salary band is below the typical range for comparable tech roles (median ~$130,000).
  • Starts above 41% of 27 comparable mid other roles in United States that list Salesforce we track (median $112,965 across 22 companies). See Salesforce salary trends
  • Salesforce appears in 1.7% of 3103 comparable mid other roles in United States; CPQ appears in 0.2% of 3103 comparable mid other roles in United States.

Quick facts

What's the salary range?
Harvey AI lists $108,300–$162,500 for this role.
How much experience is required?
2–4 years of relevant experience for this Deal Operations Analyst role.
What's the tech stack?
Joblaze extracted these technologies from the posting: CPQ, Salesforce.
What seniority level is this role?
Harvey AI targets mid-level candidates for this position.
Is this full-time or contract?
Full-time for this Deal Operations Analyst role at Harvey AI.

From the original posting

Role Overview

We are looking to hire a Deal Operations Analyst to support Harvey AI’s growing global sales organization. This role sits at the center of quote-to-cash execution, partnering closely with Sales, Deal Desk, Finance, and Legal to ensure deals are accurately structured, approved, and closed.

This is a hands-on operational role for someone who enjoys being close to the deal flow, solving process issues in real time, and helping scale systems and workflows as the business grows.

What You'll Do

  • Review, validate, and process customer orders to ensure accuracy, compliance with pricing and contracting policies, and readiness for booking and billing

  • Support Sales reps with Salesforce (SFDC) opportunity management, quoting workflows, and deal hygiene

  • Manage and triage a Deal Operations ticketing queue, ensuring timely responses and clear communication with stakeholders

  • Act as a frontline support resource for SFDC and CPQ-related questions from Sales

  • Assist with CRM and CPQ enhancements, including:

    • gathering and drafting business requirements

    • supporting user acceptance testing (UAT) and QA

    • helping roll out new workflows, fields, or guardrails

  • Contribute to sales and deal desk enablement, including documentation, process guides, and training support

  • Identify recurring issues or inefficiencies in quote-to-cash processes and surface recommendations for improvement

What You Have

  • 2-4+ years of experience in Sales Operations, Deal/Order Operations, Revenue Operations, or Order Management

  • Strong attention to detail and comfort working with complex deal structures

  • Working knowledge of Salesforce (SFDC) as a CRM, including opportunity and quoting workflows

  • Exposure to CPQ tools (e.g., Salesforce CPQ, DealHub, Ironclad CLM, or similar), with a basic understanding of how pricing and approvals are operationalized

  • Experience managing or working within a ticketing or queue-based support model (e.g., Zendesk, Jira, Salesforce cases, or similar)

  • Prior involvement in CRM/CPQ projects or enhancements, such as documenting requirements, participating in testing, or supporting system rollouts

  • Ability to communicate clearly with Sales, Finance, Legal, and Operations stakeholders

  • Comfortable operating in a fast-paced, evolving environment where processes are still being defined

Compensation

$108,300 - $162,500 USD

#LI-TM1

Standard company text repeated across Harvey AI's postings is omitted here.

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