Principal Agent Strategy Manager
Lead strategic partnerships with healthcare organizations to enhance patient care through AI at Assort Health.
Posted by employer 2 days ago
First seen on Joblaze 1 day ago
Last verified on the company career page 1 day ago
What you'll build
- Own Assort’s largest and most complex accounts
- Define outcomes, success measures, risks, and growth opportunities
- Build trust with C-suite stakeholders
- Coordinate governance, decisions, timelines, and workstreams
- Mentor other Agent Strategists
Must have
- 8+ years of relevant experience in Customer Success, Account Management, Consulting, Implementation, or Enterprise Strategy
- Experience owning large, high-value accounts
- Strong executive communication and commercial judgment
- Experience leading programs across multiple teams
- Strong product aptitude and analytical thinking
Nice to have
- Experience working in healthcare or health tech
- Experience helping enterprise customers adopt AI
- Experience building customer programs from the ground up
- Experience at an early-stage startup or rapidly growing SaaS company
Practical constraints
- Travel up to 25% for executive meetings and customer work
AI in the day-to-day
We're building an AI agent that knows who you are and carries context from your first symptom to your full recovery.
Requirements
- Experience
- 8+ years
Not disclosed in this posting: compensation, work arrangement, visa sponsorship.
Benefits
Joblaze summary
The Principal Agent Strategy Manager at Assort Health is responsible for managing the company's most significant customer partnerships, guiding them from launch to expansion while ensuring measurable outcomes. This role requires expertise in customer success and account management, with a strong emphasis on executive communication and the ability to navigate complex organizational structures. Ideal candidates will have extensive experience in high-value account ownership, particularly in healthcare or tech environments, and will play a key role in mentoring others and shaping the company's strategic direction.
Joblaze insights
- Listed yesterday — first seen on Joblaze September 27, 2026. Last confirmed on Assort Health's careers page September 27, 2026.
Quick facts
- How much experience is required?
- At least 8 years of relevant experience for this Principal Agent Strategy Manager role.
- What seniority level is this role?
- Assort Health targets principal-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Principal Agent Strategy Manager role at Assort Health.
From the original posting
The Role
Assort Health is changing how healthcare organizations connect patients with care through AI. We’re hiring a Principal Agent Strategist to lead our largest and most important customer partnerships.
You’ll work directly with C-suite and operating leaders, own complex relationships from launch through expansion, and help customers turn ambitious goals into measurable results. You’ll coordinate teams across Assort, navigate high-stakes decisions, and ensure each partnership delivers lasting value.
This is a senior individual contributor role with meaningful influence across the company. You’ll help shape our product, mentor other Agent Strategists, and define how the function scales.
What You’ll Do
Own Assort’s largest and most complex accounts across the full customer journey.
Define outcomes, success measures, risks, growth opportunities, and plans for delivering ROI.
Build trust with C-suite stakeholders and guide decisions about AI, operations, and growth.
Coordinate governance, decisions, timelines, and workstreams across Assort and the customer.
Protect retention, lead renewals, and identify meaningful expansion opportunities.
Bring customer insights into product, implementation, and business decisions.
Mentor other Agent Strategists and improve the playbooks used across the function.
Travel up to 25% for executive meetings, presentations, and customer work.
What You Bring
8+ years of relevant experience in Customer Success, Account Management, Consulting, Implementation, or Enterprise Strategy.
Experience owning large, high-value accounts across adoption, retention, renewal, and expansion.
Strong executive communication, commercial judgment, and the ability to navigate complex organizations.
Experience leading programs across multiple teams, workstreams, and senior stakeholders.
Strong product aptitude, analytical thinking, and the ability to learn technical concepts quickly.
The ability to influence without authority, mentor others, and improve how a team operates.
Sound judgment, clear prioritization, and comfort making decisions with limited information.
Nice to Haves
Experience working in healthcare, health tech, or another highly regulated industry.
Experience helping enterprise customers adopt AI, automation, or other technical products.
Experience building customer programs, processes, or playbooks from the ground up.
Experience at an early-stage startup or rapidly growing SaaS company.
Benefits & Perks for Assorties
💸 Competitive Compensation – Including salary and employee stock options so you share in our success.
👵 401(k) – Build your retirement savings.
Standard company text repeated across Assort Health's postings is omitted here.