Lead complex customer partnerships to improve patient access and organizational performance through AI at Assort Health.
Posted by employer 1 month ago
First seen on Joblaze 1 month ago
Last verified on the company career page 1 day ago
Skills & Technologies
What you'll build
Must have
Nice to have
Practical constraints
AI in the day-to-day
Assort Health is building an AI agent that remembers patient interactions and improves healthcare communication.
Requirements
Not disclosed in this posting: compensation, work arrangement, visa sponsorship.
Benefits
Joblaze summary
The Senior Agent Strategy Manager at Assort Health is responsible for managing complex partnerships with healthcare organizations, guiding relationships from initial launch through to renewal and expansion. This role requires a strong background in healthcare or health tech, with a focus on customer success and the ability to navigate intricate stakeholder environments. Ideal candidates will have experience in account management or consulting, and a solid understanding of healthcare operations. Assort Health is rapidly growing, having recently raised significant funding and expanded its team.
Joblaze insights
Quick facts
From the original posting
Assort Health is changing how health systems connect patients with care through AI. We’re hiring a Senior Agent Strategy Manager, Health Systems to lead some of our largest and most complex customer partnerships.
You’ll work with executive, operational, clinical, and technology leaders to improve patient access and organizational performance. You’ll own each relationship from launch through renewal and expansion while coordinating the teams responsible for delivering results.
You should bring deep experience from healthcare or health tech and understand how provider organizations operate.
Guide complex relationships from launch through adoption, renewal, and expansion.
Define customer goals, success measures, risks, growth opportunities, and plans for delivering ROI.
Build trust across executive, operational, clinical, and technology stakeholders.
Coordinate governance, decisions, timelines, and workstreams across Assort and the customer.
Translate customer needs into clear feedback for Implementation, Product, and Engineering.
Travel up to 25% for executive meetings, presentations, and onsite partnership work.
5+ years of relevant experience, including at least 3 years working in healthcare or health tech.
Experience in Customer Success, Account Management, Consulting, Implementation, or a related strategic role.
Experience owning complex accounts across adoption, retention, renewal, and expansion.
Strong knowledge of healthcare operations, patient access, and provider organizations.
Strong executive communication and the ability to navigate complex stakeholder environments.
Experience leading programs across multiple teams, priorities, and workstreams.
Strong product aptitude, sound judgment, and comfort working independently.
Experience helping customers adopt AI, automation, or other emerging technology.
Experience building customer programs or operating processes from the ground up.
Experience at an early-stage startup or rapidly growing company.
💸 Competitive Compensation – Including salary and employee stock options so you share in our success.
👵 401(k) – Build your retirement savings.
Standard company text repeated across Assort Health's postings is omitted here.
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