Senior Agent Strategy Manager
Join Assort Health as a Senior Agent Strategist to drive AI technology adoption and improve patient access in healthcare.
Posted by employer 3 days ago
First seen on Joblaze 3 days ago
Last verified on the company career page 1 day ago
Skills & Technologies
What you'll build
- Guide complex accounts from launch through adoption, renewal, and expansion.
- Define customer goals, success measures, risks, opportunities, and plans for delivering ROI.
- Help executives identify where AI can improve performance and patient access.
- Coordinate stakeholders, decisions, timelines, and workstreams.
- Build product expertise and bring customer insights to various teams.
Must have
- 5+ years of customer-facing experience in Customer Success, Account Management, Consulting, Implementation, or a related role.
- Experience owning adoption, retention, renewals, and expansion for complex customer accounts.
- Strong executive communication and the ability to build trust across senior leaders.
Nice to have
- Experience working with healthcare providers, healthcare technology, or patient access workflows.
- Experience helping customers adopt AI, automation, or other technical products.
- Familiarity with healthcare systems such as Epic, athenahealth, or eClinicalWorks.
- Experience at an early-stage startup or rapidly growing SaaS company.
Practical constraints
- Travel up to 25% for key meetings, presentations, and relationship building.
AI in the day-to-day
Assort Health is building an AI agent that knows patients and carries context from symptoms to recovery.
Requirements
- Experience
- 5+ years
Not disclosed in this posting: compensation, work arrangement, visa sponsorship.
Benefits
Joblaze summary
In the role of Senior Agent Strategist at Assort Health, the individual will manage complex customer accounts, guiding them from initial launch through to adoption and renewal. Key skills include strong executive communication and a solid understanding of AI applications in healthcare, as well as experience in customer success or account management. This position is ideal for someone with a background in healthcare technology or consulting, looking to make a significant impact in a rapidly growing company. Assort Health is at a pivotal stage, expanding its influence in the healthcare AI sector.
Joblaze insights
- Listed 3 days ago — first seen on Joblaze September 25, 2026. Last confirmed on Assort Health's careers page September 27, 2026.
- AI/ML appears in 20.7% of 796 comparable senior management roles in United States.
Quick facts
- How much experience is required?
- At least 5 years of relevant experience for this Senior Agent Strategy Manager role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI/ML.
- What seniority level is this role?
- Assort Health targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Senior Agent Strategy Manager role at Assort Health.
From the original posting
The Role
Assort Health is changing how healthcare organizations connect patients with care through AI. We’re hiring a Senior Agent Strategy Manager to help our customers turn that technology into meaningful, measurable results.
You’ll partner with executive and operating leaders, own a portfolio of complex relationships, and guide customers from launch through renewal and expansion. Your work will directly influence patient access, customer growth, and the evolution of our product.
You’ll join at a pivotal stage and help define how Agent Strategy works at Assort. This is an opportunity for an experienced customer leader who wants meaningful ownership, visible impact, and a direct role in scaling a growing healthcare AI company.
What You’ll Do
Guide complex accounts from launch through adoption, renewal, and expansion.
Define customer goals, success measures, risks, opportunities, and plans for delivering ROI.
Help executives and operating teams identify where AI can improve performance and patient access.
Coordinate stakeholders, decisions, timelines, and workstreams across Assort and the customer.
Address risks early, reinforce Assort’s value, and identify meaningful expansion opportunities.
Build product expertise and bring customer insights to Sales, Implementation, Product, and Engineering.
Improve the playbooks and processes that will shape how Agent Strategy scales.
Travel up to 25% for key meetings, presentations, and relationship building.
What You Bring
5+ years of customer-facing experience in Customer Success, Account Management, Consulting, Implementation, or a related role.
Experience owning adoption, retention, renewals, and expansion for complex customer accounts.
Strong executive communication and the ability to build trust across senior leaders and working teams.
Experience leading programs with multiple workstreams, competing priorities, and cross-functional partners.
Strong product aptitude, analytical thinking, and the ability to learn technical concepts quickly.
Sound judgment, clear prioritization, and comfort working independently in a fast-moving environment.
Nice to Haves
Experience working with healthcare providers, healthcare technology, or patient access workflows.
Experience helping customers adopt AI, automation, or other technical products.
Familiarity with healthcare systems such as Epic, athenahealth, or eClinicalWorks.
Experience at an early-stage startup or rapidly growing SaaS company.
Benefits & Perks for Assorties
💸 Competitive Compensation – Including salary and employee stock options so you share in our success.
👵 401(k) – Build your retirement savings.
Standard company text repeated across Assort Health's postings is omitted here.
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