Join Pylon as a Software Engineer Intern to build AI-driven features for B2B customer support and success teams.
Posted by employer 2 months ago
First seen on Joblaze 1 week ago
Last verified on the company career page 1 day ago
AI in the day-to-day
Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters.
Requirements
- Education
- Bachelor's degree
Not disclosed in this posting: compensation, years of experience, visa sponsorship.
Benefits
Joblaze summary
In this internship role, the software engineer will focus on developing features that enhance the efficiency of customer support and success operations through AI integration. Candidates should be familiar with full-stack development, particularly using React, Golang, GraphQL, and AWS, while also demonstrating a proactive approach to learning and collaboration. This position is ideal for students pursuing degrees in computer science or engineering, especially those with experience in fast-paced startup environments. Pylon's team comprises seasoned engineers from notable tech companies, fostering a dynamic and innovative work culture.
Joblaze insights
- Listed 9 days ago on Joblaze — tracked directly from Pylon's career page.
- Pylon has 20 other open roles including Financial Controller, Head of Solutions, Software Engineer, AI.
- 2727 active AWS roles on Joblaze right now.
- 1513 active React roles on Joblaze right now.
- 344 active Golang roles on Joblaze right now.
- Typical AWS salary we track runs $135,700–$199,750 (median $170,000, across 1355 roles). See AWS salary trends
Quick facts
- Is the Software Engineer, Intern role remote?
- No — this is an on-site role in San Francisco.
- Where is the role based?
- Pylon is hiring for this position in San Francisco.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AWS, Golang, GraphQL, React.
- What seniority level is this role?
- Pylon targets intern candidates for this position.
- Is this full-time or contract?
- Internship for this Software Engineer, Intern role at Pylon.
From the original posting
Pylon — the agentic support platform purpose-built for B2B.
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters.
Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself.
We're backed by a16z, BCV, General Catalyst, and Y Combinator. More than 1,500 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows on Pylon. We're also featured on the Enterprise Tech 30 List.
What You'll Do
Build features so our customers in post-Sales roles (Customer Support & Customer Success) run their operations more efficiently by leveraging AI
Build prototypes, work independently, iterate quickly, and ship fast
Have high autonomy, own things end to end, and project manage your own work
Work with PMs, designers, and other engineers in a highly collaborative, non-waterfall way
Collaborate with a strong technical team of senior engineers from places like Samsara, Affinity, Airbnb, and Meta
What We’re Looking For
You are pursuing a bachelor’s or master’s degree in computer science, engineering, or another related field and are graduating between December 2026 and Summer 2028.
You have a growth mindset, want to constantly improve, and want to receive feedback
You're in SF or you're willing to relocate (the internship will take place in Summer 2027)
(Bonus) You have relevant internship experience or side projects building product features and a demonstration of strong full-stack fundamentals
(Bonus) You have interned at high-growth startups and can navigate ambiguous environments.
(Bonus) You highly leverage AI for software development and can juggle multiple workstreams at the same time.
(Bonus) You have experience with our tech stack (React, Golang, GraphQL, and AWS).
Our Perks
🚆 Commuter benefits
🌱 Parental leave
🏝️ 14 company holidays + unlimited PTO
🗺️ Annual offsite
🍽 Lunch, dinner, and snacks at the office
🏋️ Fitness stipend
More about Pylon
Funding: Series B led by a16z and BCV ($51M total raised)
Founders: Advith Chelikani, Robert Eng, and Marty Kausas
Team: Currently 100+ and growing!