Join Pylon as a Software Engineer to build AI-driven features for customer support and success in a collaborative environment.
Posted by employer 3 months ago
First seen on Joblaze 1 month ago
Last verified on the company career page 1 day ago
AI in the day-to-day
Leverage AI for software development and automate low impact customer work.
Requirements
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
In this role, the Software Engineer focuses on developing features that enhance the efficiency of post-sales operations for customers in support and success roles, leveraging AI to streamline processes. Candidates should have at least three years of experience in full-stack development, with a strong ability to manage multiple projects and translate customer needs into technical solutions. This position is ideal for those with a startup background who thrive in dynamic environments and possess a growth mindset. Pylon's collaborative culture is supported by a team of seasoned engineers from notable tech companies.
Joblaze insights
Quick facts
From the original posting
Build features so our customers in post-Sales roles (Customer Support & Customer Success) run their operations more efficiently by leveraging AI
Build prototypes, work independently, iterate quickly, and ship fast
Have high autonomy, own things end to end, and project manage your own work
Work with PMs, designers, and other engineers in a highly collaborative, non-waterfall way
Collaborate with a strong technical team of senior engineers from places like Samsara, Affinity, Airbnb, and Meta
You have 3+ years building product features and a demonstration of strong full-stack fundamentals
You highly leverage AI for software development and can juggle multiple workstreams at the same time.
You’ve worked at startups previously and navigated ambiguous environments.
You have a strong product sense and are able to quickly translate customer requirements into technical decisions in our codebase.
You have a growth mindset, want to constantly improve, and want to receive feedback.
You're in SF or you're willing to relocate, you love working in-person, and you're serious about joining us to build a culture we'll all love
(Bonus) You have experience with our tech stack (React, Golang, GraphQL, and AWS).
(Bonus) You have experience with building agentic products in production.
🚆 Commuter benefits
🌱 Parental leave
🏝️ 14 company holidays + unlimited PTO
🗺️ Annual offsite
🏋️ Fitness stipend
Team: Currently 100+ and growing!
Additional Job details
The base salary range for this position is $180k - $280k annually.
Standard company text repeated across Pylon's postings is omitted here.