VP, Revenue Operations

About the role:

We're at a tipping point. We've built a solid foundation — now it's time to go from 1 to 10. The VP, Revenue Operations will architect the predictable, scalable revenue engine across Sales, Marketing, and Customer Success that powers that next chapter. Reporting directly to our CEO, Shikhar Shrestha, this executive will be the connective tissue of our GTM organization — setting strategy, building the team and systems, and instilling operational rigor as we scale.

You will own the rhythm of the business across forecasting, analytics, systems, process design, and pipeline governance, and you'll build and lead the Revenue Operations function as the company grows. This role is ideal for a strategic operator and proven leader who thrives at the intersection of insight, execution, and cross-functional leadership — and who wants to make a measurable, company-level impact in a rapidly growing, mission-driven organization.

What you'll do:

• Forecasting & Planning: Own pipeline, bookings, and ARR forecasting; lead annual and quarterly GTM planning (quotas, territories, capacity), run QBRs, and partner with Finance and Sales leadership on comp design. Ensure top-down and bottom-up forecasts pencil across Marketing, Sales, and CS, and present forecast and GTM performance to the executive team and board.

• Team Leadership: Build and lead the Revenue Operations function — define its structure, hiring roadmap, and operating model, and hire and develop the team as the company scales.

• Process & Funnel Optimization: Design and refine end-to-end lead-to-cash and customer lifecycle processes; improve funnel conversion and eliminate operational friction across the GTM motion.

• Systems & Data Management: Own CRM architecture (HubSpot, Salesforce), the GTM tech stack, data governance, and automation strategy, including tool consolidation and upleveling. Deliver dashboards and self-serve analytics that become the single source of truth for the business.

• Cross-Functional Alignment: Translate company strategy into executable GTM plans; partner with Sales, Marketing, CS, Product, and Finance leadership to align goals, investments, and execution.

• Insights & Strategy: Deliver actionable analysis on pipeline health, marketing-to-sales conversion, rep performance, churn/expansion patterns, and GTM efficiency; identify and drive the strategic initiatives that move the revenue engine forward.

What you'll bring:

• 10–15 years of Revenue Operations, Sales Operations, or GTM strategy experience in B2B SaaS, including supporting high-growth enterprise sales motions — candidates with exclusively tactical Sales Operations experience will not be a fit for this role

• Experience scaling GTM operations through hypergrowth at an enterprise B2B SaaS startup — you've built the operational infrastructure (forecasting, planning, systems, territory design) for a company transitioning from early GTM to a repeatable, multi-segment enterprise motion

• Experience building and leading a Revenue Operations (or equivalent GTM operations) function, including hiring and developing a team

• Proven ability to design scalable processes and lead complex cross-functional initiatives at the executive level

• Strong analytical and modeling skills; deep fluency in funnel metrics and SaaS KPIs

• Exceptional communication, stakeholder management, and executive- and board-level storytelling

• Sets a high bar and consistently delivers excellence; a relentless builder with a strong bias toward action

Why join us:

• We are creating an entirely new category within a 180+ billion-dollar physical security industry and looking for team members who are also passionate about our mission to prevent every security incident possible

• We have an impressive customer roster of F500 companies including Adobe, VMware, and SentinelOne

• We offer flexible time off to rest and recharge including Winter Break (time off between Christmas and New Year’s for most roles depending on customer demand)

• The latest tech and awesome swag delivered to your door

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