"cx contact center technology" Jobs

Lead a team delivering high-touch support to Coinbase's highest-value customers in a remote-first environment.

Join Coinbase as a Senior Machine Learning Engineer to build AI-powered conversational systems for customer support.

Join Bestow as a Senior Operations Strategy & Enablement Manager to drive operational excellence in the life insurance industry.

Join Gusto as an Account Coordinator to provide exceptional support for B2B customers in the retirement sector.

Join CoreWeave as a Senior Specialist Field Engineer to lead security initiatives for federal clients in AI workloads.

Join Coinbase as a Staff Product Designer to shape the future of customer support in a remote-first environment.

Lead the evolution of Workforce Management at Coinbase, integrating AI-informed strategies for operational excellence.

Join CoreWeave as a Senior Specialist Field Engineer to lead innovation in AI cloud infrastructure and networking technologies.

Lead and scale white-glove service for Coinbase's highest-value customers in a remote-first environment.

Lead AI-informed capacity planning and workforce strategy at Coinbase, driving alignment across multiple departments in a hybrid work environment.

Lead program design and facilitate impactful learning experiences for CX professionals at Gusto.

Join Gusto as a senior WFM Capacity & Analytics Planner to design AI-powered forecasting and capacity planning systems.

Lead the Americas Field Marketing strategy at CoreWeave to drive customer engagement and pipeline generation in the AI-Cloud market.

Lead Addi's collections operation with a team of approximately 110 people, driving recovery targets and customer experience.

Lead the development of consulting and system integrator partnerships to drive growth in customer experience transformation at Ada.